[Leica] Computer Woes

[mark at whitedogs.co.uk (Mark Pope)]

I don't suppose a hot water bottle and ticking clock will help :-)?
Hope they get it sorted for you.



Mark Pope,
Swindon, Wilts
UK

Homepage               http://www.monomagic.co.uk
Blog                   http://www.monomagic.co.uk/blog
Picture a week (2010)  http://www.monomagic.co.uk/index.php?gallery=paw/2010
Picture a week (2009)  http://www.monomagic.co.uk/index.php?gallery=paw/2009
                (2008) 
http://www.monomagic.co.uk/index.php?gallery=paw/2008

On 23/12/2010 21:55, Tina Manley wrote:
> LUG:
>
> My Dell laptop's speakers and CD drive quit working.  Since I have next day
> on location service, that would not normally be a problem.  Sure enough, 
> the
> technician came out the next day with new speakers and CD drive and a new
> motherboard.  He installed the speakers and CD drive but the motherboard 
> was
> the wrong one.  The next day, the speakers quit working again.  Dell said 
> my
> order for the motherboard had been cancelled.  I explained that they sent
> the wrong one.  They sent another technician out today with a new
> motherboard, new speakers and a new cd drive.  He managed to replace
> everything but broke one tiny wire in the process.  The technician was 
> deaf,
> using two hearing aids and an FM unit with a speaker phone to try and
> explain to the Dell technician in India which wire he needed.  The
> technician in India could not get the one in Rock Hill to understand him, 
> so
> I was translating in sign language.  They finally agreed that we would send
> my computer in tomorrow and let someone at Dell take a look at it.
>
> Good intentions all around, but I still have no sound on my computer.  I'll
> be without it until next week but I guess I'll be too busy to be on the
> computer anyway!
>
> Merry Christmas, everybody.  It's supposed to snow here Christmas day.
>
> Tina
>