Archived posting to the Leica Users Group, 2001/09/18

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Subject: RE: [Leica] R8 generations/revisions
From: Dan Cardish <dcardish@sympatico.ca>
Date: Wed, 19 Sep 2001 00:39:32 -0400

If you buy a Leica from an official Leica dealer in Hong Kong, the camera
will come with an official warranty, and should be honored by any Leica
repair centre world wide.  Gray market simply means that you bought the
camera from someone in any country who is not an official distributer for
the camera, in that country.

dan c.

At 04:19 PM 18-09-01 -0400, Nguyen, Olivier T [AMSTA-AR-CCF] wrote:
>Hi John,
>
>I am in US, but I buy the camera while i am in HONGKONG.
>according to your message, i think if anything wrong, i have to send the
>camera to Germany for fixing.
>I am wondering, what is the different between the leica camera around the
>world with Leica camera in USA.  would both of cameras are from leica and
>have the same spec. also quality ?  if so, why Leica center in NJ ( where i
>am living in right now) not warranty the camera?
>
>just my wondering.  of course each company has its own policy.  I just want
>to find out what make warranty different.
>
>John, thank you very much again with a short and quick answer
>Olivier
>
>
>-----Original Message-----
>From: John Collier [mailto:jbcollier@powersurfr.com]
>Sent: Tuesday, September 18, 2001 2:58 PM
>To: leica-users@mejac.palo-alto.ca.us
>Subject: Re: [Leica] R8 generations/revisions
>
>
>Oliver,
>
>Rather than try to outline the different distributors and their policies for
>the whole world, could you tell us where you are? As far as I know all R8
>cameras have a five year warranty. If you buy grey market, then you will
>have to send it back to Germany to have it worked on.
>
>John Collier
>
>> From: "Nguyen, Olivier T [AMSTA-AR-CCF]" <onguyen@pica.army.mil>
>> 
>> you say that the R8 come with five year warranty for USA or just for any
>> country?  and if something wrong in that 5 years period, customer just
>send
>> the camera to leica in German for warranty or send to dealer ?
>> I am very confuse with leica warranty such as passport, import, usa etc.
>>
>
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Replies: Reply from Dan Cardish <dcardish@sympatico.ca> (Re: [Leica] R8 generations/revisions)
Reply from "Simon Lamb" <simon@sclamb.com> (Re: [Leica] R8 generations/revisions)